Not a problem!
If you have forgotten your password, you can reset it any time by going to 'My Account' or 'Sign In'. Click the link that says 'Forgot Your Password' and enter your email.
You will receive two emails - the first to confirm that you have requested a password change, the second with your new password.
Copy and paste this password into the sign in page, along with your email address. Once you're logged back into your account, you'll be able to change your password.
If you have any problems with your password or email address, please give us a call on 1300 725 876 or email us at info@hellocharlie.com.au