FAQ

How do I contact Hello Charlie?
  We LOVE to hear from you! Drop us an email, give us a call, drop by, or even chat with us via our website on our live chat service. Our warehou...
Thu, 27 Mar, 2014 at 2:50 PM
Does Hello Charlie have a store I can visit?
We don't have a showroom, but we do have a warehouse that you can pick up from.  Just select 'pickup' at checkout, and we'll let ...
Sun, 20 Jul, 2014 at 9:25 AM
Why buy from Hello Charlie?
       Hello Charlie is a family run business in leafy Eltham, in the northern suburbs of Melbourne. We've been selling eco baby produc...
Thu, 27 Mar, 2014 at 2:50 PM
How does the Loyalty Programme work?
  Spend $1000 and get a $25 gift voucher! Your orders accumulate when you create an account with Hello Charlie. To find out how much you...
Sun, 20 Jul, 2014 at 9:25 AM
Do you have ideas or comments on our website?
We would love to hear your comments and ideas on how we can improve our website, our service, add to our product range ... just about anything you'd...
Tue, 16 Jul, 2013 at 1:44 PM
How can I unsubscribe to the Hello Charlie newletter?
No longer want to receive Hello Charlie news in your inbox weekly? You can unsubscribe in one click at the bottom of our email newsletters. ...
Tue, 16 Jul, 2013 at 1:42 PM