Placing an order

How do I place an order with Hello Charlie?
  How to place an order Ordering with Hello, Charlie is easy. You can order at any time on our website at www.hellocharlie.com.au , or you can ph...
Sat, 7 Dec, 2013 at 9:06 AM
How do I log into my Hello Charlie account or create a new account?
At the very top of every page on www.hellocharlie.com.au, you will see a link to 'My Account' or 'Sign in or Create an account'. C...
Tue, 16 Jul, 2013 at 1:21 PM
Do I have to create an account to order with Hello Charlie?
If you are a new customer, you can choose to create an account or to check out as a guest. If you create an account, you'll find it easy t...
Tue, 16 Jul, 2013 at 1:21 PM
By what time does an order have to be placed to get same business day dispatch?
For same business day despatch, please place your order by 10am. Orders received after 10am are despatched the next business day.
Tue, 16 Jul, 2013 at 1:21 PM
How do I use a store credit?
To use a store credit, simply place your order and you will be able to choose store credit as the payment method when it comes time to pay for your order...
Sat, 14 Dec, 2013 at 9:13 AM
Can I save my favourites into a wishlist?
  Hello Charlie’s wishlist feature allows you to save a list of items you are interested in, but don’t want to buy now. You can return to your li...
Fri, 11 Oct, 2013 at 1:51 PM
How do I re-order items on a regular basis?
  You want to order the same thing every month? No problems!  You can re-order by logging into your account and choosing 'View Completed Or...
Tue, 16 Jul, 2013 at 1:21 PM
What if I need to change or cancel an order?
  If you need to cancel or change your order, please call us as soon as possible on 1300 725 876 and we will do our very best to intercept your ord...
Tue, 16 Jul, 2013 at 1:21 PM
I can't add an item to my cart. Why not?
We try to ensure that the products listed on our site are always in stock, so that we can ship them to you the same or next business day. In th...
Sat, 7 Dec, 2013 at 9:07 AM
What if the product I want is out of stock?
  We try to ensure that the products listed on our site are always in stock, so that we can ship them to you the same or next business day. In...
Fri, 11 Oct, 2013 at 6:21 PM